1. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please file a return request on the site or website within 07 days for of the delivery date.
2. For device related issues after usage or the expiration of the return window, manufacturer’s warranty or brand warranty could be given by the us. For manufacturer’s warranty, please contact their help section. The details of the manufacturer can be found on the invoice. For more information on warranty claims please view our Warranty Policy.
If a warranty is offered on a product, the warranty period will be displayed on the product page.
Types of Warranties:
1.Brand Warranty: This limited warranty will apply to the products. For product defects under normal use circumstances and at the discretion of the company, Brand will provide free of charge repair and/or replacement services within the warranty period. “MoM” will not take any responsibility for the after-sale services.
2.Service warranty: “MoM” will take the responsibility to get the product serviced from the vendor (if possible) or customer may visit the vendor directly as well with the invoice paper to claim the warranty. Please note if any part of the product needs to be replaced for repairing under this warranty policy, customer will have to pay for that part.
Violations against warranty, including but not limited to customer induced damage, such as self-repairs, broken display, bending, scratch, dent, burn, soaked or liquid damage, root or manual update, failure to comply with product manual, and so on.